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Reservation Policy

PAYMENT POLICIES

• Only 25% of total reservation will be charged to your card the date of booking to guarantee.
• All rates and fees taxes are subject to change without notice.
• Goodies consumption shall be paid by the guest at the hotel on departure date.

CHILDREN POLICIES

  • Children over 8 years old have additional charges 

CHANGES OR CANCELLATIONS:

NO REFUND APLY TO NO SHOWS OR EARLY DEPARTURES

• Any change or cancellation must be sent in writing to our or email info@hotelpumilio.com.
• Any changes or cancelation of booking are subject to availability and if there is a price change by the season canceled, the difference will be charged according the rates the day of change.
• NO CHANGES OR CANCELLATIONS WILL BE ACCEPTED BY VERBAL AGREEMENT OR VIA TELEPHONE.

GREEN SEASON: 24 hours before the day of arrival NO CANCELATION FEE. Less than 24 hours, NO REFUND.

HIGH SEASON: 3 days before the day of arrival NO CANCELATION FEE. Less than 3 days, NO REFUND.

SPECIAL SEASON: 15 days before the day of arrival NO CANCELATION FEE. Less than 15 days, NO REFUND.

We reserve the right of admission and no prostitution or sexual abuse of minors accepted.

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